Your doorbell maybe too far away from your wireless router or you may have some obstructions in between that reduce signal strength.You might try repositioning your router or getting a signal extender/repeater for your wireless router.
1)you can't use 18V power adapter,only use 18650 battery,Because this model no power adapter' interface.
2)About Cloud storage. this model can't use with memory card ,only 7 days free Cloud storage.
1080P full HD video
With 1080P full HD video,The EKEN Video Doorbell V7 is our most advanced doorbell yet.
Monitor your home in high definition1080p video, and see hear and speak to visitors from anywhere.
Cloud storage is more secure
Free video cloud storage is safer and more convenient view cloud storage videos anytime. No TF memory card required.
PIR motion detection
When someone rings the doorbell, your phone receives an immediate notification.You can open the door remotely through Aiwit app and communicate directly through your mobile phone.
Real-time and two-way intercom system with an echo canceller
There is a passive infrared sensor built into the video doorbell, which could capture the slightest movement. Real-time
monitoring is available. One can watch the video anytime and anywhere through your mobile phone and never mind the
danger of opening the wrong door or the embarrassment of having visitors wait while no one at home. HD video and two-
way audio make your communication much clearer.
easy to connect and set up the doorbell and Aiwit App
Scan the QR code below, or search LiveHome in Google Play app store to download Aiwit AppReal-time view of the doorbell is available after setting up parameters on Aiwit app.
Different Type of Chime
No mater where are you from, you can choose the plug you need.