Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Due to the pandemic (Covid-19) , we are extending our return policy from 30 days to 90 days.

If 90 days have gone by since your receive, unfortunately we can't offer you a refund or exchange.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at , or you can do it by clicking below

Customer self-serve returns 

Click on the link below to make a self-serve returns


You can always contact us for any return question at


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Products made at the customer's request cannot be returned. Depending on the products, they can be replaced with a discount code, which will be valid for one year from the date of return. The code can be used after our team receives and verifies the returned package


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Customer self-serve returns 

Click on the link below to make a self-serve returns

 We will notify you once we’ve received and inspected your return. You’ll be automatically refunded on your original payment method. Please remember it can take some time (2-3 Working Days) for your bank or credit card company to process and post the refund too.